We collect only what we need to care for you, and we keep it safe. Here's what we collect, why, and the rights you have.
Last updated: June 2026
Creekside Dental Langley ("we", "us") respects your privacy. This policy explains what personal information we collect, why we collect it, and how we keep it safe. We follow British Columbia's Personal Information Protection Act (PIPA) and our professional obligations as a dental practice.
We only collect what we need to provide your care and run the practice:
We use your information to provide and coordinate your dental care, schedule and confirm appointments, process the payments and insurance claims you authorize, respond to your questions, and meet our legal and regulatory obligations.
We collect, use, and disclose your personal information with your consent, except where the law allows or requires otherwise. You can withdraw consent at any time — subject to legal and care-related limits — by contacting us.
We do not sell your personal information. We share it only as needed to provide your care or as permitted by law — for example, with your insurer when you ask us to bill them, with payment processors, or with other health professionals involved in your treatment. Any service providers we rely on are required to protect your information.
This website may use privacy-respecting analytics (such as Google Analytics) to understand how pages are used, and it embeds maps from Google. These tools can set cookies or collect limited technical data such as your approximate region, device type, and the pages you view. You can block cookies in your browser and still read everything on the site.
We keep dental records for the period required by BC regulations and professional standards, and other information only as long as needed for the purpose it was collected — or as the law requires.
We use reasonable physical, organizational, and technical safeguards to protect your information against loss, theft, and unauthorized access, use, or disclosure.
Under PIPA you may ask to see the personal information we hold about you and request corrections. Contact us and we will respond as required by law.
Questions about your privacy, or want to access or correct your information? Reach our Privacy Officer at (604) 670-7868 or info@creeksidedentallangley.com.
We may update this policy from time to time. The current version is always posted on this page.
Call or email and we'll walk you through how your information is handled.
